Lesley Laird MP was given an update on vital services Citizens Advice provide constituents in Kirkcaldy and Cowdenbeath at an event held in the House of Commons yesterday (Wednesday).
According to the charity, Citizens Advice helps to solve two in three people’s problems, reducing the number of people who turn to public services for support on welfare, health and housing issues.
For every £1 invested in the Citizens Advice service government and public services save £2, amounting to £420 million last year.
Where problems cannot be fully resolved, Citizens Advice works with relevant local and national organisations to help sort out systemic issues.
Citizens Advice provides free confidential and impartial advice to people in Kirkcaldy and Cowdenbeath face-to-face and over the telephone. A national website provides advice online, over email and via web chat at www.citizensadvice.org.uk
Lesley said:“Citizens Advice in Kirkcaldy and Cowdenbeath works on the frontline to help people with a huge variety of important issues, which means they are well-placed to identify the problems residents are facing.
“Citizens Advice – with its army of volunteers – is tremendous at providing support for people living in Fife. I will continue to work closely with them for the benefit of residents.”
Citizens Advice Chief Executive Gillian Guy said: “The right advice and support can transform lives. Local Citizens Advice solve the problems for two in three of our clients, and empower people to develop the skills and confidence they need to help themselves.
“It’s important people can access free and impartial advice when they need it, whether face-to-face, over the phone or online. We’re pleased to work with MPs to help them solve their constituents’ problems and address local and national issues.”